Documentation

Comprehensive guides, technical references, and resources to help you succeed with your Pixlhaus solutions. From client onboarding to developer APIs, find everything you need right here.

All Documentation

Client Guides

Developer Resources

General Information

Getting Started

Essential guides for new clients and project kickoffs

guideUpdated: 2024-01-15

Project Onboarding Process

What to expect during your first project with Pixlhaus

Welcome to Pixlhaus!

We're excited to work with you on your digital project. Here's what you can expect during our onboarding process:

Step 1: Discovery & Planning (Week 1)

  • Kickoff Meeting: We'll schedule a comprehensive meeting to understand your business goals, target audience, and project requirements
  • Technical Assessment: Our team will evaluate your current systems and infrastructure needs
  • Project Timeline: We'll provide a detailed timeline with milestones and deliverables
  • Communication Setup: We'll establish your preferred communication channels and meeting schedules

Step 2: Design & Architecture (Weeks 2-3)

  • Wireframes & Mockups: Visual representations of your project's structure and design
  • Technical Architecture: System design and technology stack decisions
  • Content Strategy: Planning for content creation and management
  • Feedback & Revisions: Your input shapes the final design direction

Step 3: Development & Testing (Weeks 4-8)

  • Agile Development: Regular updates and progress demonstrations
  • Quality Assurance: Comprehensive testing across devices and browsers
  • Client Reviews: Scheduled review sessions for feedback and adjustments
  • Performance Optimization: Speed and efficiency improvements

Step 4: Launch & Support (Week 9+)

  • Pre-Launch Testing: Final checks and optimizations
  • Go-Live Support: We're available during your launch for immediate assistance
  • Training Session: Comprehensive walkthrough of your new system
  • Ongoing Support: Maintenance plans and continued partnership options
guideUpdated: 2024-01-15

Communication Guidelines

How we stay connected throughout your project

Staying Connected

Clear communication is essential for project success. Here's how we keep you informed and involved:

Primary Communication Channels

  • Email: For formal updates, documentation, and detailed discussions
  • Video Calls: Weekly progress meetings and major milestone reviews
  • Project Portal: Real-time access to project status, files, and timelines
  • Slack/Teams: Quick questions and day-to-day coordination (if preferred)

Meeting Schedule

  • Weekly Check-ins: 30-minute progress updates every Tuesday
  • Milestone Reviews: Detailed presentations at key project phases
  • Ad-hoc Sessions: Available for urgent questions or decisions
  • Training Sessions: Scheduled based on project complexity and your needs

Response Times

  • Email: Within 4 business hours
  • Urgent Issues: Within 1 hour during business hours
  • Project Updates: Every Tuesday and Friday
  • Emergency Support: 24/7 for critical issues (maintenance clients)

Content Management

How to manage and update your website content

guideUpdated: 2024-01-15

Adding and Editing Content

Step-by-step guide to updating your website content

Managing Your Website Content

Your website is built with an intuitive content management system. Here's how to keep it updated:

Accessing Your CMS

  1. Navigate to your website's admin URL (provided during handoff)
  2. Enter your username and password
  3. Click "Login" to access your dashboard

Adding New Pages

  1. From your dashboard, click "Pages" → "Add New"
  2. Enter your page title in the title field
  3. Use the visual editor to add your content
  4. Set your page settings (SEO, visibility, etc.)
  5. Click "Publish" when ready to go live

Editing Existing Content

  1. Navigate to "Pages" or "Posts" in your dashboard
  2. Find the content you want to edit
  3. Click "Edit" to open the editor
  4. Make your changes using the visual editor
  5. Click "Update" to save your changes

Formatting Tips

  • Headings: Use H2 for main sections, H3 for subsections
  • Images: Optimize images to 1200px width maximum
  • Links: Always test links before publishing
  • SEO: Include relevant keywords naturally in your content
guideUpdated: 2024-01-15

Managing Images and Media

How to upload, organize, and optimize your media files

Media Library Management

Keep your website's media organized and optimized with these best practices:

Uploading Images

  1. Click "Media" → "Add New" in your dashboard
  2. Drag and drop files or click "Select Files"
  3. Wait for upload to complete
  4. Add alt text and descriptions for SEO

Image Optimization Guidelines

  • File Size: Keep images under 500KB for web use
  • Dimensions: Maximum width of 1200px for most content
  • Format: Use JPEG for photos, PNG for graphics with transparency
  • Alt Text: Always include descriptive alt text for accessibility

Organizing Your Media

  • Create folders for different content types (products, blog, team, etc.)
  • Use descriptive filenames before uploading
  • Regularly clean up unused media files
  • Tag images with relevant keywords

Video Guidelines

  • Host videos on YouTube or Vimeo for better performance
  • Embed videos rather than uploading directly
  • Include video transcripts for accessibility
  • Optimize video thumbnails for engagement

E-commerce Management

Managing products, orders, and online store operations

guideUpdated: 2024-01-15

Managing Products and Inventory

How to add, edit, and organize your online store products

Product Management

Keep your online store updated with fresh products and accurate inventory:

Adding New Products

  1. Navigate to "Products" → "Add Product"
  2. Enter product name and description
  3. Set pricing and inventory levels
  4. Upload high-quality product images
  5. Configure shipping settings
  6. Set SEO metadata
  7. Publish when ready

Product Image Best Practices

  • Multiple Angles: Show products from different perspectives
  • High Resolution: Use at least 1000x1000px images
  • Consistent Style: Maintain uniform lighting and backgrounds
  • Zoom Capability: Enable image zoom for detail viewing

Inventory Management

  • Set up low stock alerts
  • Use SKU codes for easy tracking
  • Regular inventory audits
  • Automated stock level updates

Product Categories

  • Create logical category structures
  • Use descriptive category names
  • Enable category filtering
  • Optimize category pages for SEO
guideUpdated: 2024-01-15

Processing Orders and Customer Service

How to handle orders, refunds, and customer inquiries

Order Processing

Efficiently manage your online orders and provide excellent customer service:

Order Workflow

  1. New Order: Receive automatic email notifications
  2. Review: Check order details and inventory
  3. Process: Update order status to "Processing"
  4. Ship: Add tracking information and notify customer
  5. Complete: Mark as "Completed" when delivered

Order Status Management

  • Pending: Payment received, awaiting processing
  • Processing: Order being prepared for shipment
  • Shipped: Order dispatched with tracking info
  • Completed: Order delivered successfully
  • Cancelled: Order cancelled by customer or admin

Handling Refunds

  1. Review refund request and reason
  2. Check return policy compliance
  3. Process refund through payment gateway
  4. Update order status to "Refunded"
  5. Send confirmation email to customer

Customer Communication

  • Respond to inquiries within 24 hours
  • Provide tracking information proactively
  • Send order confirmation emails
  • Follow up after delivery

Technical Specifications

System architecture and technical documentation

technicalUpdated: 2024-01-15

System Architecture Overview

High-level overview of our technical stack and architecture patterns

Pixlhaus Technical Architecture

Our development approach emphasizes scalability, performance, and maintainability:

Frontend Technologies

  • Angular 18+: Modern TypeScript framework with standalone components
  • SCSS/Sass: Advanced CSS preprocessing with design system variables
  • RxJS: Reactive programming for complex data flows
  • Angular Universal: Server-side rendering for SEO and performance

Backend Technologies

  • Node.js: JavaScript runtime for server-side applications
  • Express.js: Web application framework for APIs
  • MongoDB/PostgreSQL: Database solutions based on project needs
  • Redis: Caching and session management

Cloud Infrastructure

  • AWS/Azure: Cloud hosting and services
  • Docker: Containerization for consistent deployments
  • Kubernetes: Container orchestration for large applications
  • CDN: Global content delivery for optimal performance

Development Practices

  • Git Workflow: Feature branches with pull request reviews
  • CI/CD: Automated testing and deployment pipelines
  • Code Quality: ESLint, Prettier, and comprehensive testing
  • Documentation: Inline comments and comprehensive API docs
apiUpdated: 2024-01-15

API Documentation

RESTful API endpoints and integration guidelines

API Reference

Our RESTful APIs follow industry standards and provide comprehensive functionality:

Authentication

All API requests require authentication using JWT tokens:

  • Endpoint: POST /api/auth/login
  • Headers: Content-Type: application/json
  • Body: { "email": "string", "password": "string" }
  • Response: { "token": "jwt_token", "user": {...} }

Common Endpoints

Method Endpoint Description Auth Required
GET /api/users/profile Get user profile Yes
PUT /api/users/profile Update user profile Yes
GET /api/products List all products No
POST /api/products Create new product Yes
GET /api/orders List user orders Yes

Error Handling

Our APIs return consistent error responses:

  • 400: Bad Request - Invalid input data
  • 401: Unauthorized - Invalid or missing token
  • 403: Forbidden - Insufficient permissions
  • 404: Not Found - Resource doesn't exist
  • 500: Internal Server Error - Server-side issue

Rate Limiting

  • Standard: 100 requests per minute
  • Authenticated: 1000 requests per minute
  • Headers: X-RateLimit-Limit, X-RateLimit-Remaining
Code Example

// Authentication Example
const response = await fetch('/api/auth/login', {
  method: 'POST',
  headers: {
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    email: 'user@example.com',
    password: 'securePassword123'
  })
});

const data = await response.json();
console.log('Auth token:', data.token);

Deployment & Maintenance

Hosting, security, and ongoing maintenance information

guideUpdated: 2024-01-15

Hosting and Security

Information about hosting infrastructure and security measures

Hosting & Security

Your website is hosted on enterprise-grade infrastructure with comprehensive security measures:

Hosting Infrastructure

  • Cloud Hosting: AWS/Azure with 99.9% uptime guarantee
  • CDN: Global content delivery network for fast loading
  • SSL Certificate: 256-bit encryption for all data transmission
  • Backup System: Daily automated backups with 30-day retention

Security Measures

  • Firewall Protection: Advanced threat detection and blocking
  • DDoS Protection: Automatic mitigation of malicious traffic
  • Regular Updates: Automated security patches and updates
  • Monitoring: 24/7 security monitoring and alerts

Performance Optimization

  • Caching: Multiple layers of caching for speed
  • Image Optimization: Automatic image compression and WebP conversion
  • Code Minification: Compressed CSS and JavaScript files
  • Database Optimization: Query optimization and indexing

Compliance & Standards

  • GDPR Compliance: Data protection and privacy controls
  • WCAG 2.1: Web accessibility standards compliance
  • SEO Best Practices: Technical SEO optimization
  • Mobile-First: Responsive design for all devices
guideUpdated: 2024-01-15

Maintenance and Support Plans

Overview of our ongoing maintenance and support services

Maintenance & Support

Keep your website running smoothly with our comprehensive maintenance plans:

Essential Plan ($99/month)

  • Security updates and patches
  • Daily backups with 7-day retention
  • Basic performance monitoring
  • Email support (48-hour response)
  • Monthly performance reports

Professional Plan ($199/month)

  • Everything in Essential Plan
  • Content updates (up to 2 hours/month)
  • Advanced security monitoring
  • Priority email support (24-hour response)
  • Quarterly strategy consultations
  • SEO monitoring and basic optimization

Enterprise Plan ($399/month)

  • Everything in Professional Plan
  • Unlimited content updates
  • Phone and video support
  • Custom feature development (up to 5 hours/month)
  • Advanced analytics and reporting
  • Dedicated account manager
  • Emergency support (2-hour response)

What's Included in All Plans

  • Security: Regular security scans and vulnerability assessments
  • Updates: Core system, plugin, and theme updates
  • Monitoring: Uptime monitoring with instant alerts
  • Backups: Automated backups with easy restoration
  • Support: Expert technical support from our team

Web Development Glossary

Common terms and concepts explained in simple language

glossaryUpdated: 2024-01-15

Essential Web Development Terms

Key terminology every client should understand

Web Development Glossary

Understanding these terms will help you communicate more effectively about your project:

API (Application Programming Interface)

A set of rules that allows different software applications to communicate with each other. Think of it as a waiter who takes your order to the kitchen and brings back your food.

Backend

The server-side of a website that users don't see. It handles data storage, user authentication, and business logic. Like the kitchen in a restaurant.

CMS (Content Management System)

Software that allows you to create, edit, and manage website content without coding knowledge. Examples include WordPress, Drupal, and custom solutions.

Domain Name

Your website's address on the internet (like pixlhaus.com). It's what people type in their browser to find your site.

Frontend

The part of a website that users see and interact with. It includes the design, layout, and user interface elements.

Hosting

A service that stores your website files on a server connected to the internet, making your site accessible to visitors worldwide.

Responsive Design

A design approach that ensures your website looks and works well on all devices, from desktop computers to smartphones.

SEO (Search Engine Optimization)

Techniques used to improve your website's visibility in search engine results, helping more people find your business online.

SSL Certificate

A security protocol that encrypts data between your website and visitors' browsers. Websites with SSL show "https://" and a lock icon.

UI (User Interface)

The visual elements of a website that users interact with, including buttons, menus, forms, and other interface components.

UX (User Experience)

How users feel when interacting with your website. Good UX makes websites easy to use, intuitive, and enjoyable.

Wireframe

A basic visual guide showing the structure and layout of a webpage before design and content are added. Like a blueprint for a house.