Find answers, get support, and learn how to make the most of your Pixlhaus solutions. Our comprehensive help center is designed to get you up and running quickly.
New to Pixlhaus? Start here to get up and running with your digital solution.
Receive your completed project and understand how everything works.
Select the maintenance plan that best fits your needs and budget.
Stay connected with our team for continuous support and updates.
Quick answers to the most common questions about our services and solutions.
Once your project is delivered, we provide comprehensive onboarding including documentation, training, and a walkthrough session. We'll show you how your application works and explain our maintenance plan options to keep your site updated and running smoothly.
We recommend cloud hosting solutions like AWS, Google Cloud, or Azure for scalability and reliability. For smaller projects, managed hosting providers like Vercel, Netlify, or DigitalOcean work excellently. We can help you choose the best option based on your specific needs and budget.
Content updates are handled through our maintenance plans. Simply send us your content changes, and our team will update your website for you. We offer monthly, quarterly, or annual maintenance plans that include content updates, security patches, and ongoing support.
Absolutely! We design our applications with scalability in mind. You can request additional features, integrations, or functionality enhancements. We'll provide a quote and timeline for any new development work.
First, check if the issue is on your end by trying to access the site from different devices/networks. If the site is truly down, contact us immediately. We provide 24/7 monitoring for critical applications and can quickly diagnose and resolve hosting or code-related issues.
Simply contact us with your requested changes via email or phone. Our team will review your request and implement the updates as part of your maintenance plan. We'll confirm all changes with you before making them live on your website.
Our maintenance plans include security updates, bug fixes, performance monitoring, backup management, content updates, and technical support. We offer flexible monthly, quarterly, or annual plans. Our team handles all updates for you - simply send us your changes and we'll implement them professionally.
We offer three flexible maintenance plans: Monthly plans for regular updates and immediate support, Quarterly plans for seasonal content changes and updates, and Annual plans for comprehensive year-round maintenance. All plans include security updates, bug fixes, technical support, and content updates handled by our professional team.
We typically work with milestone-based payments for development projects. For ongoing services, we offer monthly or annual billing cycles. All invoices are sent electronically, and we accept various payment methods including bank transfers, credit cards, and digital payments.
Yes! We specialize in integrations with popular tools like CRM systems (Salesforce, HubSpot), payment processors (Stripe, PayPal), email marketing platforms (Mailchimp, Constant Contact), and many others. Let us know what tools you use, and we'll create seamless connections.
Security is our top priority. We implement industry-standard security measures including SSL certificates, encrypted data transmission, secure authentication, regular security updates, and follow OWASP security guidelines. We can also implement additional security measures based on your specific requirements.
Step-by-step solutions to resolve common technical issues.
Steps to diagnose and resolve slow website performance
How to request content changes and updates for your website
Resolving issues with contact forms and email delivery
Fixing responsive design problems on mobile devices
Stay updated with the latest features, improvements, and bug fixes.
Added two-factor authentication, improved password policies, and enhanced data encryption for all client applications.
Improved page load times by 40% through code optimization, image compression, and enhanced caching strategies.
Resolved display issues on various mobile devices and improved touch interactions across all applications.
Added comprehensive analytics dashboards with real-time data visualization and custom reporting capabilities.
Improved search engine optimization with better meta tags, structured data, and enhanced site performance metrics.
See how other clients have achieved success with Pixlhaus solutions.
Outdated e-commerce platform with poor mobile experience and limited inventory management capabilities.
Built a modern, responsive e-commerce platform with real-time inventory tracking, mobile-first design, and integrated payment processing.
Manual appointment scheduling and patient record management causing inefficiencies and patient satisfaction issues.
Developed a comprehensive practice management system with online appointment booking, patient portals, and automated reminders.
Need for an engaging, scalable platform to connect students and educators in virtual learning environments.
Created a social learning platform with video conferencing, collaborative tools, progress tracking, and gamification elements.
Expert advice to help you get the most out of your digital solutions.
Keep your website fresh and engaging with our professional maintenance plans.
Get the most out of your maintenance plan with these collaboration tips.
Ensure your website loads quickly and provides an excellent user experience.
Improve your search engine rankings and online visibility with these strategies.
Can't find what you're looking for? Our support team is here to help you succeed.